Privacy Policy

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Solar Tech

Privacy Policy

Solar Tech respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit solar-tech.ie, contact us or use our services.

1. Information We Collect

We may collect personal information when you contact us, request a quotation, submit an enquiry or become a customer.

This may include:

  • Your name
  • Email address
  • Telephone number
  • Property or installation address
  • Details provided as part of an enquiry or quotation
  • Information relating to your solar or electrical installation
  • Communications between you and Solar Tech

We may also collect basic technical information about how visitors use our website, such as browser type, device information, pages visited and website traffic information.

2. How We Use Your Information

We use personal information where necessary to operate our business and provide our services, including to:

  • Respond to enquiries and quotation requests
  • Arrange site surveys and installations
  • Provide solar, battery and electrical services
  • Communicate with customers about their projects
  • Process quotations, invoices and payments
  • Provide customer support and aftercare
  • Complete relevant installation and grant documentation
  • Improve our website and services
  • Maintain appropriate business and financial records
  • Meet our legal and regulatory obligations

Where required by law, we will only use your information where we have an appropriate legal basis for doing so.

3. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties where necessary to provide our services. This may include professional contractors, equipment suppliers, IT and website service providers, payment providers and other organisations involved in completing an installation.

Where relevant to your project, information may also be provided to organisations such as SEAI or ESB Networks for grant, registration or connection purposes.

We only share information that is reasonably necessary for the relevant purpose.

4. Website Analytics & Cookies

Our website may use cookies and analytics technologies to understand how visitors use the website and to help us improve its performance.

Cookies may also be used for essential website functionality and, where applicable, advertising or marketing measurement.

Where consent is required, you will be given the opportunity to manage your cookie preferences through our website.

More information can be provided through our Cookie Policy or cookie settings.

5. How We Protect Your Information

Solar Tech takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to those who reasonably require it for legitimate business purposes.

6. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Certain information may need to be retained for longer periods for accounting, tax, warranty, contractual or legal requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

7. Marketing Communications

Where you have agreed to receive marketing communications from Solar Tech, we may occasionally contact you about relevant products, services or company updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us directly.

Service-related communications concerning an existing quotation, installation or customer account are not considered marketing communications.

8. Your Data Protection Rights

Under GDPR and applicable Irish data protection legislation, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information in certain circumstances
  • Restrict or object to certain processing
  • Request the transfer of your information where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact Solar Tech using the details below.

You also have the right to raise a concern with the Data Protection Commission (DPC) if you believe your personal information has not been handled appropriately.

9. Third-Party Websites

Our website may contain links to external websites.

Solar Tech is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to our website, services or legal requirements.

The latest version will be published on this page with the updated date shown above.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your data protection rights, please contact:

Solar Tech

Website: solar-tech.ie
Email: info@solar-tech.ie